What Programmes Get Wrong About Go-Live
Most programmes treat go-live as a single event. It is not. Go-live is a transition — and without clear structure around that transition, programmes fail to deliver the value they promised.
Most programmes treat go-live as a single event. It is not. Go-live is a transition — and without clear structure around that transition, programmes fail to deliver the value they promised.
The Common Mistake: Programmes focus on technical readiness, testing completion, and training delivery. They miss operational readiness, support structure, hypercare planning, and business continuity.
What Actually Matters: Go-live is not about flipping a switch. It is about clear transition planning, defined support structure, hypercare ownership, and business continuity. Without these, go-live becomes chaos.
How to Get It Right: Define go-live as a transition period, not a single date. Plan Hypercare before go-live, not after. Assign clear ownership for support and stabilisation. Create escalation paths that actually work. Measure success beyond "did we go live". This is how programmes deliver value, not just deployment.
"Go-live requires control, not optimism."
— The Strativa
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